This website (“site”) is operated by Shirwell a company registered in England and Wales under number 0704476 whose registered office is at Hendford Manor, Hendford, Yeovil BA20 1UN. These terms and conditions describe the legal framework under which you agree to participate on our site, what your rights and responsibilities are and what you can expect from us. By visiting or using this site, you hereby agree to and accept these terms and conditions. If you do not agree with these terms and conditions then you are not authorized to use this site.
Cookies are small pieces of information that are stored by your browser on your computer’s hard drive, and enable Shirwell to provide features such as remembering your search preferences. Cookies can be deleted from your hard drive if you wish. Most web browsers automatically accept cookies, but you can change your browser settings to prevent that. Even without a cookie you can use most of the features on the website. Our cookies do not contain any personally identifying information.
Cookies are also used in email messages you have agreed to receive and on our website to help us measure the effectiveness of our advertising and how visitors use our site. If you do not want to help us learn how to improve our offers and marketing strategy, you can opt out of this email cookie.
If you click on a link in the email, we may set a cookie on your browser. If you visit Home Court website as a result of clicking on a link, we are able to understand how you interact with the pages of our website through the combination of the cookie and pixels set on the pages of our website. This enables us to understand what interested you in our emails and what did not, and what interests you about our website and what does not. We can then try to send you more interesting information in the future. Please note that this information is for our use only – we do not disclose or share this information with any third parties. If you do not wish this to happen, you can change the cookie settings in your browser.
Information on this site is posted in good faith and updated regularly, but Shirwell cannot guarantee its completeness and accuracy. Shirwell does not accept any liability to you or any third party for any error or omission on this site. Shirwell may change, update or delete the terms and conditions or any information on this site without prior notice.
Shirwell does not warrant that this site will be uninterrupted, error free or that any information or other material accessible from this site is free of viruses or other harmful components.
Shirwell is not liable for any direct or indirect loss resulting from your use of the information on this site, except we shall be liable for death and personal injury resulting from our negligence.
Shirwell Limited is committed to protecting your privacy, and takes its responsibilities regarding the security of customer information very seriously. This policy explains how we use customer information and how we protect your privacy.
1.1 Use of Customer Information
We require certain information to allow us to process your booking. We collect the details provided by you, together with information we learn about you from your use of our service and your visits to our website. We also collect information about the transactions you undertake including details of payment cards used.
We also collect personal information about you when you register on our website. You provide us with your name, password and email address together with other personal descriptions for example your contact telephone number, which will be retained by us and managed in accordance with this Policy.
We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback.
We will use your information to provide and personalise our services. We will also use your contact details to communicate with you. We may use your information to send you offers and news about Shirwell and we may contact you by post, email, telephone (including SMS) or fax for these purposes.
Your data may also be used for the following purposes: credit or other payment card verification and screening, invoicing, administrative and accounting purposes, statistical and marketing analysis, systems testing, maintenance and development, customer surveys, customer relations and to help us in any future dealings with you, for example by identifying your requirements and preferences.
We like to get your feedback to help us to improve our service so we may contact you by post, email, telephone or fax to ask your opinions.
There may be instances where it may be necessary for us to communicate with you, for administrative or operational reasons relating, for example, to advise you of alterations to bookings.
We may also use and analyse the information we collect to administer, support, improve and develop our business.
The information you provide to us will be held in our systems, which are located on our premises or those of an appointed third party. We may also allow access to your information by other third parties who act for us for the purposes set out in this policy or for other purposes approved by you.
1.2 Live Chat
When the online live chat begins you are asked to enter your name in whatever detail or format you prefer. During the chat you enter into a live question and answer session with a Shirwell representative . We maintain dialogue transcripts of these chats.
1.3 Site Tracking
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site to improve our website. This software does not enable us to capture any personally identifying information.
1.4 Security to protect your information
When you make a booking or enter personally identifying information, your payment details are transmitted across the internet securely using high-grade encryption (128 bit).
In addition, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you.
We will retain your information for a reasonable period or as long as the law requires.
To help us keep our databases up to date, please let us know as soon as your contact details change or if you notice any inaccuracies in them.
1.5 Disclosure to third parties
Shirwell passes personal data, which included information about your method of payment and booking, to the credit or debit card company that issued the card with which you made your booking.
For your convenience and information the Shirwell website provides links to other websites. Shirwell would like to make you aware that these sites may have different security and privacy policies and that we have no control over and take no responsibility for any information contained in these sites.
Such third party websites may contain privacy policies that differ from that of Shirwell and we encourage you to review and understand their privacy policies before providing them with information.
1.6 Your Consent
The Home Court name, logo and all related product and service names, design marks and slogans are the trademarks or service marks of Shirwell. All other names, logos and all related product and service names, design marks and slogans used on this site are the trademarks or service marks of their owners. All rights are acknowledged.
The copyright in all apartment details, slides, photographs, images, maps, travel information and other material on this site rests with Shirwell or its suppliers. Your access to the material and products or services available through this website does not give you a license to modify, display, license, transfer, sell, reproduce, distribute or otherwise use any material (including data), apart from making limited copies of your booking details your personal use only.
You may link to the home page of this site, but may not:
• deep-link or use frames to limit the complete and full intended use of this site;
• bypass or circumvent any measures employed by Shirwell to limit such deep linking or use of frames;
• impose, in Shirwell’s opinion, an unreasonable or disproportionately large load on this website;
• use any robot, spider, scraper or other automated means or manual process to access, monitor or copy any material on this website; or
• you may not use in any way these rights or other intellectual property rights in material relating to this website without the prior written consent of Shirwell.
©2013 Shirwell Ltd. All rights reserved.
These site terms shall be governed by English law. Any disputes involving this site shall be subject to the jurisdiction of the English courts.
This website is operated by Shirwell Ltd, a private limited company number 704476. Registered in England at: Hendford Manor, 33 Hendford, Yeovil, BA20 1UN, United Kingdom. VAT Number: GB 537 4600 47